Terms of Use Version 1.0 · Effective date: December 15, 2026


Mail Assistant: Sort & Clean
Terms of Use

Welcome

These Terms of Use (the "Terms") govern your use of Mail Assistant: Sort & Clean (the "App"). They form a binding agreement between you and JJLE Innovations LLC, an Illinois limited liability company ("JJLE Innovations", "we", "us" or "our").

Your use of the App is also governed by Apple's Licensed Application End User License Agreement (the "Apple EULA") and by our Privacy Policy. The Apple EULA, these Terms and the Privacy Policy are together referred to as the "Agreement".

Please read these Terms carefully. The App helps you sort and clean up your email by directing Apple Mail to move messages, including to Trash, and to mark them as read or unread. These changes are made to your actual mail accounts, not to a copy. Section 3 sets out your responsibilities, including maintaining a backup of your mail and reviewing each action before you confirm it.

By selecting "I Agree" in the App, or by using the App, you accept these Terms. If you do not accept these Terms, you may not use the App. If you are under 18, or under the age at which you are legally an adult where you live (the "age of majority"), your parent or legal guardian must review and accept these Terms on your behalf.

The App is a one-time purchase made through the App Store. Apple processes all App Store payments and refunds, and we are unable to issue refunds directly. You can request a refund from Apple at reportaproblem.apple.com.

1. Right to Use the App

We grant you a license to use the App under the terms of the Apple EULA. This license allows you to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. The App is licensed to you, not sold. The App and its content, including its code, design, text, graphics and icon, are owned by us or our licensors and are protected by copyright and other intellectual property laws. We reserve all rights not expressly granted to you in the Agreement.

2. How the App Works

The App operates on the mail that Apple Mail has already downloaded to your Mac. It reads that mail locally and instructs Apple Mail to carry out the actions you confirm. Because those actions are performed by Apple Mail and your mail provider, certain results are outside our control. In particular:

  • Actions are performed by Apple Mail. When you confirm an action, such as moving messages to Trash or marking them as read, the App sends the request to Apple Mail. Whether the action completes depends on Apple Mail, your mail server and your internet connection, none of which we control. On accounts that sync with a mail server, the changes also apply on your other devices and in webmail.
  • Messages in Trash may be permanently deleted. Depending on their settings, Apple Mail or your mail provider may permanently erase messages in Trash after a period of time. Once that happens, the App cannot recover them.
  • Restore is limited. Restore reverses only a Move to Trash, and only for messages that remain in Trash and that the App recorded as moved. Restore is offered only for your most recent actions. Any message that cannot be restored is listed as skipped, together with the reason. Moves to other folders and changes to a message's read or unread status are not covered by Restore, but you can reverse them yourself by moving the messages back or marking them again.
  • Accounts that use labels. Some providers, including Gmail, organize mail with labels rather than folders. On those accounts, moving a message to a folder may apply a label without removing the message from its original location, and moving a message to Trash removes it from every label it carries. The App displays a warning before performing either action.
  • Stopping an action in progress. If you press Stop while an action is running, messages that Apple Mail has already begun processing may still be moved or marked. You should review the affected mailbox afterwards.
  • Recent Actions is not a complete record. The App keeps a history of your confirmed actions in order to display Recent Actions and to support Restore. Older entries are removed automatically, and the history is erased if you clear it. It is not a complete or permanent record of changes to your mail and is not intended to serve as evidence.
  • Search results may be incomplete. Search results, counts and reports are drawn from Apple Mail's index and from the App's own search index. Either may be incomplete or out of date, for example while Apple Mail is still downloading messages.
3. Your Responsibilities

By using the App, you accept responsibility for the following:

  • Maintaining a backup. Keep a current backup of any mail that matters to you, for example with Time Machine or through your mail provider. The App does not back up your mail.
  • Reviewing each action before you confirm it. Before the App sends an action to Apple Mail, it shows how many messages will be affected and asks for your confirmation. Review that information carefully before you confirm. Most actions can be reversed, as described in Section 2, but some cannot, for example once messages in Trash have been permanently deleted, either because you emptied Trash or by a retention setting in Apple Mail or your mail provider's account.
  • Using only accounts you are authorized to manage. Use the App only with mail accounts that you own or are authorized to manage. If an account belongs to, or is managed by, your employer, school or another organization, it is your responsibility to confirm that its policies permit you to use the App with that account.
  • Preserving mail you are required to keep. Certain mail must be preserved by law, by court order or under an organization's policies, for example during litigation or an investigation (a "legal hold"), or under tax, financial or records-retention rules. The App has no knowledge of these obligations and does not check for them. The App does not move any mail, or mark it as read or unread, unless you confirm the action, and it never permanently deletes mail. Messages moved to Trash remain there until Trash is emptied, either by you or by a retention setting in Apple Mail or your mail provider's account, as described in Section 2. Accordingly, you are solely responsible for ensuring that no mail you are required to keep is moved to Trash, moved to another folder, or marked as read or unread as a result of actions you confirm, and, to the maximum extent permitted by law, we accept no responsibility for the consequences of those actions.
  • Protecting exported files. Spreadsheets you export are saved to the location you choose and may contain email addresses and other personal information. You are responsible for storing, protecting and sharing them appropriately.
4. Prohibited Uses

You agree not to, and not to permit or assist anyone else to:

  • use the App to access, move or mark mail that you are not authorized to manage;
  • use the App to move mail that you are required to keep, or to mark it as read or unread, as described in Section 3;
  • use the App in any manner that violates applicable law or the terms of your mail provider;
  • use information obtained through the App, including exported spreadsheets, to send unsolicited messages or to compile mailing or contact lists in violation of applicable law;
  • circumvent, disable or otherwise interfere with any security feature of the App;
  • remove or alter any copyright, trademark or other proprietary notice in the App; or
  • copy, modify, adapt or create derivative works based on the App, or reverse engineer, decompile or disassemble it, except to the extent that applicable law expressly permits it.
5. What the App Is Not

Not a records or security tool. The App is not a backup, archiving, records-management, legal-hold or e-discovery tool, and you should not rely on it for any of those purposes. Nor is it a security, spam-filtering or phishing-detection tool: it does not check whether a message, sender or link is safe.

Guidance in the App. The App may offer general guidance, for example about whether to unsubscribe from a sender. That guidance is based on limited information available on your Mac, such as whether you have written to the sender before, and may not suit your situation. It is not legal, security or professional advice, and the decision to act on it is yours.

Descriptions of the App. The App's description on the App Store, its screenshots, its in-app help and our website describe how the App is designed to work. They do not guarantee any particular result with your mail, accounts or configuration. If you believe any of these descriptions is inaccurate, please contact us as described in Section 18 so that we can review and correct it.

6. Privacy and Your Data

Our Privacy Policy explains what information the App reads, what it stores on your Mac and how you can remove it. In short, the App does not collect your data: it has no accounts, analytics, advertising or tracking, and it does not have macOS permission to connect to the internet.

Section (b) of the Apple EULA permits an app's developer to collect technical data about your device and your use of the App. The App does not use that permission. If that ever changes, we will update these Terms and the Privacy Policy and ask for your agreement before any such collection begins.

7. Third-Party Services

The App depends on software and services that belong to other companies: macOS, Apple Mail, your mail providers, and the websites and email addresses that senders list in their unsubscribe options. We do not own or run any of them.

What the App can ask Apple Mail to do. The App only asks Apple Mail to read information about your mail, to move messages to another mailbox (including Trash), to mark messages as read or unread, and to show you a message. A safety check built into the App refuses any other request, including any request to send, reply to, forward, redirect, create, copy or delete a message, so the App never changes the content of your messages. Separately, the App can open a pre-addressed draft in your email app, for an unsubscribe request or Contact Developer, for you to review and send yourself.

How your actions are carried out. When you confirm an action, the App puts together a request and sends it to Apple Mail. That request lists the messages involved, what should happen to them and, if you are moving them, which mailbox they should go to. From there, Apple Mail carries out the request, and your mail provider processes and syncs the change. We cannot control how they do that, or whether your internet connection is working at the time (see Section 2). Unsubscribing works the same way: the App simply passes the sender's web address to your browser, or opens a pre-addressed email in your email app for you to send. Anything that happens on the sender's website, or after your email reaches them, is up to that sender.

Their terms apply. Each of these services has its own terms and privacy policy, and you are responsible for following them when you use those services. We are not responsible for the services themselves, or for anything the companies or senders behind them do or fail to do.

8. Support, Updates and Feedback

Support. Support for the App is provided by us, not Apple. Answers to common questions are on our support page, and you can reach us using the contact details in Section 18.

Updates. An update may fix, change or remove features of the App. Except where the law requires it, we are not obliged to release updates, and we cannot promise that the App will keep working with future versions of macOS, Apple Mail or your mail providers.

Your ideas. We'd love to hear your suggestions, and we truly appreciate every one we receive. By sending us a suggestion, you agree that we may use it to improve the App, without any obligation to pay or otherwise compensate you for it.

9. Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE ERROR-FREE, THAT EVERY ACTION WILL COMPLETE, THAT SEARCH RESULTS, COUNTS OR REPORTS WILL BE COMPLETE OR ACCURATE, OR THAT THE APP WILL WORK WITH EVERY MAIL ACCOUNT, MAIL SERVER, OR VERSION OF APPLE MAIL OR MACOS.

Some places do not allow these exclusions, so some of them may not apply to you. If you are a consumer, nothing in these Terms affects rights you have under the laws of the place where you live that cannot be waived by contract.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, MAIL, MESSAGES, PROFITS OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE APP, HOWEVER CAUSED, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES WILL NOT EXCEED FIFTY U.S. DOLLARS (US$50.00).

The App's price reflects the limits in this Section and in the Apple EULA, and you agree that these limits are a fair part of our agreement.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud.

11. Indemnity

If someone else makes a claim against us because you:

  • used the App with mail or accounts that you were not authorized to manage,
  • used it to move mail that you were required to keep, or to mark that mail as read or unread, or
  • otherwise broke these Terms or the law,

you agree to cover our reasonable costs of responding to that claim, including legal fees, as far as the law allows. You will not be responsible for any part of a claim that was caused by our own fault.

12. Resolving Disputes

Contact us first. If you have a problem with the App or a claim against us, you agree to contact us in writing first, by email or by post using the details in Section 18. Tell us what the problem is and what you would like us to do, and give us 30 days to try to resolve it before you start any legal proceedings. Any deadline for bringing your claim is paused during those 30 days, and either of us may still take a claim to small-claims court.

Sharing error details. If you can, please contact us through Contact Developer, which you will find in the App's Help menu or under Settings > Support. It adds the App's error log and a few details about your setup to your email, which helps us understand the problem and resolve it sooner. You can review or remove anything before you send it.

13. Governing Law

These Terms are governed by the same law as the Apple EULA, as set out in Section (i) of the Apple EULA. For most users, that is currently the law of the State of California, excluding its conflict-of-law rules. If you are a consumer, you also keep the protection of any mandatory laws of the place where you live.

14. Termination

You can stop using the App at any time. Your license to use it ends automatically if you break these Terms, and if that happens, you must stop using the App and delete it.

Stopping or deleting the App does not undo anything in Apple Mail. Messages stay where they were moved, and messages in Trash remain subject to the retention settings described in Section 2. Because Restore relies on the App's action history, restore anything you need before you remove the App's data from your Mac, as described in our Privacy Policy.

Some parts of these Terms continue to apply after your license ends: Sections 3, 4, 5, 8, 9, 10, 11, 12, 13, 16 and 17, and any other part that by its nature is meant to continue.

15. Changes to these Terms

We may update these Terms from time to time, for example when the App gains new features or the law changes. Because the App does not connect to the internet, new Terms can only reach you as part of an update to the App. They take effect for you the first time you open an updated version that includes them, even if the App Store installed the update automatically: the App will show you the new Terms and ask you to agree before you continue. Until then, including if you choose not to update, the version you last agreed to continues to apply.

If you do not agree to new Terms, you can stop using the App, and the version you last agreed to will continue to apply to your past use. Changes will not apply to a dispute you have already told us about. We also publish the current Terms on our website, but the version you agreed to in the App is the one that applies to you. The version number and effective date at the top of these Terms show which version you are reading.

16. General
  • Entire agreement. The Agreement (as referred to in Welcome section) is the entire agreement between you and us about the App. No other statement about the App, such as its App Store description, our website or our messages to you, forms part of it. When you agree to a new version of these Terms, the new version replaces the earlier one from then on, as described in Section 15.
  • Order of precedence. If these Terms conflict with the Apple EULA, the Apple EULA controls, except where these Terms give you greater rights or protections (for example in Section 6), in which case these Terms apply. If these Terms and our Privacy Policy differ on how your information is handled, whichever gives you more protection applies.
  • Transfer. We may transfer the Agreement to a business we own or control, or to anyone who takes over the App, and your rights under it will stay the same. You may transfer it only as the App Store's Usage Rules allow.
  • Agreeing electronically. When you select "I Agree" in the App, you accept these Terms electronically, and that has the same effect as signing them on paper.
  • Notices. Because the App does not connect to the internet and we do not collect your email address, we cannot contact you directly. Any notice from us about these Terms, such as new Terms, will reach you through the App, for example the first time you open an update that includes them. We also publish the current Terms on our website. If you need to send us a notice, such as a complaint or a claim under Section 12, please send it in writing by email or by post using the contact details in Section 18. A notice to us takes effect when we receive it.
  • Severability. If a court finds any part of these Terms unenforceable, that part will be enforced as far as the law allows, and the rest of the Terms will stay in effect.
  • No waiver. If either of us does not enforce part of these Terms right away, that part can still be enforced later.
  • Third parties. Apple and its subsidiaries can enforce these Terms as described in Section 17. No one else, other than you and us, has any rights under them.
  • Headings and examples. The headings in these Terms are there to make them easier to read and do not change what they mean. Words such as "including" and "for example" introduce examples and do not limit what comes before them.
  • Your acceptance record. When you agree to these Terms, the App saves on your Mac which version you agreed to and when, so it knows when to ask you again. This record is not sent to us. Your agreement does not depend on it: if the record is removed, your agreement still stands, and the App will simply ask you to agree again.
  • Trademarks. Apple, App Store, Mac, macOS and Time Machine are trademarks of Apple Inc., registered in the U.S. and other countries and regions. Other product names mentioned in these Terms may be trademarks of their respective owners. The App is not made, sponsored or endorsed by Apple or by any other company named in these Terms. The App, including its name and icon, is the property of JJLE Innovations LLC, as described in Section 1.
17. Additional Terms for Apple Users

You and we acknowledge that:

  • the Agreement is between you and us only, not with Apple Inc., and we, not Apple, are solely responsible for the App and its content;
  • Apple has no obligation to provide any maintenance or support for the App;
  • if the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price to you; to the maximum extent permitted by law, Apple has no other warranty obligation for the App, and any other claims, losses, liabilities, damages, costs or expenses caused by a failure to conform to a warranty are our responsibility, not Apple's, subject to Sections 9 and 10;
  • if you or anyone else has a claim relating to the App, it is for us to handle, not Apple. This includes claims that the App caused harm (product liability claims), claims that it does not meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws. The limits in Sections 9 and 10 still apply to these claims;
  • if a third party claims that the App infringes their intellectual property rights, we, not Apple, are responsible for investigating, defending, settling and discharging that claim;
  • you represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and are not on any U.S. Government list of prohibited or restricted parties;
  • you can direct any questions, complaints or claims about the App to us, using the contact details in Section 18;
  • you must comply with any applicable third-party terms when using the App, as described in Section 7; and
  • Apple and its subsidiaries are third-party beneficiaries of the Agreement, and once you accept these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement against you as a third-party beneficiary.
18. Contact Us

If something goes wrong, please contact us first so we can try to sort it out. The quickest way is Contact Developer in the App (in the Help menu or under Settings > Support), which includes the details we need to help. Questions, complaints, claims and legal notices about the App can be sent to:

JJLE Innovations LLC
643 N York Rd #1120
Elmhurst, IL 60126
United States

Email: jjleinnovations@gmail.com
Phone: +1 630-779-2191